We understand and share your concern about security and privacy. It is reassuring to know that it's statistically safer to use your credit card on the web than to use it in a store or restaurant. The information that you provide when doing business with Sterifide Laboratories (e.g., your credit card number, name & address) is secure - it cannot be read or tampered with during transmission.
For your security, we authorize your credit card after we obtain confirmation that your card is a valid number and has not been reported lost or stolen. We also verify that the "Bill to" address matches the address on the credit card used. It is not uncommon for a request for credit card authorization to fail at times. If we experience such difficulties, we will contact you and you may wish to provide another credit card.
NOTE: E-mail is not encrypted, so please do not transmit your credit card number via e-mail. Under the Fair Credit Billing Act, your bank can require you pay for any fraudulent charge on your credit card. Should you ever suspect a fraudulent charge on your credit card, notify your credit card company immediately as you would for any other unauthorized charge.
Sterifide Labs will never sell, trade or rent any customer e-mail address or personal information to any third party. Nor will we share this information with any third party, except to the extent necessary to fulfill an order or when the outside party is strictly acting on our behalf with no independent right to use the information we provide. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to certain reputable third party vendors, but these statistics will not include any identifying personal information. We may disclose personal information, however, in the event that we are required by law.
We collect customer contact information such as name, address, e-mail address and telephone number, and credit card financial information needed to process and bill an order. The contact information is used to send information about orders and our company to our customers, fulfill orders, and get in touch with customers if necessary for customer service or questions about an order. We may also use customer information and the Internet Protocol (IP) address used to connect your computer to the internet to improve the content of our site, to improve your experience, and for marketing and promotional purposes.
Privacy Policy for United States Consumers
Sterifide Laboratories and its affiliates and subsidiaries are committed to the protection and appropriate use of the information you submit to us online. This Privacy Policy describes how we collect, use and safeguard personal information obtained from individual consumers in the United States through this site.
What Personal Information Do We Collect?
Sterifide Labs collects personal information from visitors to this site such as names, postal addresses, e-mail addresses, user ID, password and, if you make an online purchase, credit card information.
Personal Information
Personal Information is collected only for specific purposes and with the knowledge of the person providing the personal information. To access the site you are not required to register or submit any personal information.
Content
The content of this site is not directed to children and Sterifide Labs does not knowingly collect personal information from persons under eighteen years of age.
Why Do We Collect this Personal Information?
Purposes for which Sterifide Labs may collect personal information online include, but are not limited to:
Sweepstakes and Contest Entries
From time to time, Sterifide Labs offers sweepstakes, contests and other promotions (each, a "Promotion") that require online registration. Persons wishing to participate in those Promotions are asked to provide some personal information. Some of the information requested for this purpose is optional, but other requested information, such as the individual's name and e-mail address, is mandatory because it will be needed to identify and notify winners. Also, some Promotions may require selection of a user ID and password by the individual. You should carefully review the rules, if any, of each Promotion in which you participate through the site, as they may contain additional important information about Sterifide Lab’s use of your personal information. To the extent that the terms and conditions of such rules concerning the treatment of your personal information conflict with this Policy, the terms and conditions of such rules shall control.
Coupon and Rebate Requests
Visitors to the site may be offered the opportunity to apply for rebates or request discount coupons associated with Sterifide Labs products. Those visitors may be asked to provide certain personal information such as names, postal addresses and e-mail addresses in connection with those offers.
Contact Us & Write to Us
Sterifide Labs encourages visitors to the site to contact us with questions and requests. Sterifide Labs also offers e-mail news updates for visitors who expressly request that service. Personal information of persons using these features may be collected in order to facilitate our responses to those inquiries.
Requests for Consumer Brochures and Videos
Sterifide Labs may offer product information, including brochures and videos, through the site. Persons ordering those materials are asked to provide their name and postal address.
What Other Information Do We Collect?
We collect non-personally identifiable information, which does not personally identify you, in the following ways:
Consumer Surveys
Sterifide Labs sometimes conducts online consumer surveys or asks for information from persons completing online forms. This information, such as household size, past purchases and household income, is provided voluntarily and is never required for participation in a sweepstakes, contest or loyalty program, to register a product or to obtain product information. When such information is not combined with any personal information, such information is considered to be non-personally identifiable information, as it does not personally identify you or any other user.
Aggregated Information
Additionally, we may aggregate personal information in a manner such that the information does not personally identify you or any other user of the site, for example, by using personal information to calculate the percentage of our users who have a particular telephone area code. Such aggregate information is considered non-personally identifiable information for purposes of this Policy.
Clickstream Data
The Site automatically collects certain data concerning its interactions with visitors that facilitate Site operation, management and planning. Such data may include the IP address of your computer, the date and time of an online request, the type of browser and operating system used by your computer, the time required to download information you requested, and error codes generated while your browser is in contact with the site.
Cookies and other Technologies
Cookies are small text files, placed on the hard drive of a visitor's computer, that facilitate the operation of the site and visitors' use of the site. As is standard practice on many corporate websites, the site uses cookies and other technologies, such as pixel tags and web beacons, to help us understand which websites our visitors are coming from and what websites they go to when they leave our site, which parts of the site are the most popular, and how much time they spend on our site. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so click the "Help" menu of your browser to learn how to change your cookie preferences.) If you reject all cookies, you will not be able to use those services on the site that require you to sign in.
Security
Sterifide Labs takes measures designed to prevent unauthorized intrusion to the Site and the alteration, acquisition or misuse of personal information. Sterifide Labs cautions consumers and visitors to this site, however, that no network is entirely secure. Accordingly, Sterifide Labs cannot be responsible for loss, corruption or unauthorized acquisition of personal information furnished to this site and/or stored by us, or for any damages resulting from such loss, corruption or unauthorized acquisition.
Changing or Removing Your Personal Information
If you would like to review, correct, update or remove personal information that you have previously provided to us through the site, you may do so by logging in to your preference center and making changes.
Please note that we may need to retain certain information for record-keeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed therefrom.
Offline vs. Online Practices
This Policy applies solely to Sterifide Lab's online information-gathering and dissemination practices in connection with the site, and does not apply to any of our practices conducted offline, with the following exception. Sterifide Labs may merge information collected about you through offline means with information that is stored in our databases along with information gathered online. Any such merged information, however, will not be disclosed to others except as permitted by this Policy.
Changes to Privacy Policy
We encourage you to read this Policy before using the site, and not to use the site if you disagree with any part of this Policy. Your use of the site signifies your agreement to all terms of this Policy.
Please note that Sterifide Labs may revise this Policy from time to time. You should bookmark and periodically review this page to ensure that you are familiar with the most current version of this Policy. You can determine when this Policy was last revised by checking the "Last Revised" legend at the top of the Policy. Use of the site following such changes constitutes your acceptance of the revised Policy then in effect.
This Policy is the sole authorized statement of Sterifide Lab’s practices concerning the collection, use and protection of personal information through this Site. Any summaries of this Policy generated by third party software or otherwise (for example, in connection with the "Platform for Privacy Preferences" or "P3P") shall have no legal effect, are in no way binding upon Sterifide Labs, and neither supersede nor modify this Policy.
Questions?
Questions regarding this Policy should be directed to the Sterifide Labs Security Office/Privacy at privacy@sterifidelabs.com, or at the following physical mailing address: Sterifide Laboratories • 4675 MacArthur Court • Suite 1120 • Newport Beach, California 92660.
Please note that this Policy applies to our site(s) hosted in the United States.
Legal Notice
Site Access
By accessing this site you agree to be bound by the terms and conditions appearing below, which are conditions to permission to access this site.
Copyright Notice
All copyrights in this publication are owned by Sterifide Laboratories.
U.S. Application Only
The information in this site, and all references to products herein, refer only to U.S. products sold in the United States.
No Authorization to Reproduce
No person may reproduce any portion of the material in these web pages without prior written approval of Sterifide Laboratories.
Sterifide Laboratories Trademarks
"Sterifide Laboratories", "Sterifide Labs", "Sterifide's OneShot Plus MP", "Sterifide's OneShot Plus", "Sterifide's OneShot Plus SR", "Sterifide's Liquid 7" and its other brand names, and its logos are trademarks of Sterifide Laboratories. No license to use or reproduce any of these trademarks is given or implied. These trademarks may not be copied, downloaded, reproduced, used, modified, or distributed in any way without prior written permission.
Your Comments
Sterifide Laboratories does not accept ideas or suggestions under any obligations of any kind, either expressed or implied. If you send us any ideas or suggestions, you agree that there is no confidential relationship with respect to such information, and that Sterifide Labs has no obligation to you of any kind in connection therewith. You expressly disclaim and waive all rights in any such information or ideas that you submit to Sterifide Labs, and agree that Sterifide Labs will be free to use it in any way without any obligation to you. Furthermore, you represent that you are free to disclose such information, and that no other party has any rights in the information.
Limitation of Warranty and Damages
The information in these web pages is provided WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT of third-party rights, nor the accuracy or completeness or timeliness of any information herein. The foregoing applies to any information in any sites hyperlinked to this site. The material could contain inaccuracies or be outdated. In no event will Sterifide Laboratories be liable to any person for any damage of any kind for use of or reliance upon these materials, including any omissions in any materials.